RETURN POLICY

  • At Iris, we accept returns/exchanges for regular priced clothing within 14 days from the date you placed your order. 
  • Jewelry, purses, & accessories are final sale. NO EXCEPTIONS. 
  • Sale items are FINAL SALE. 
  • The original tags MUST be attached to each item being returned.
  • The return items cannot be washed or worn. Items must be in NEW condition.
  • Refunds are issued back to the original method of payment.
  • Refunds are processed within 14 days of receiving the return.
  • Original shipping is non-refundable.
  • We are not responsible for return shipping or lost shipments. Be sure to keep your shipping receipts for your personal record.
  • You can ship your returned items to: 3517 Johnston Street #1902 Metairie, LA 70001
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